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Last updated: November 21, 2025
Welcome to Alee Biotech. These Terms and Conditions govern your use of our website, services, and purchase of products. By accessing or using our website you agree to these terms. If you do not agree, please do not use the site.
1. Definitions
“We”, “Us”, “Our” means Alee Biotech. “You” means the user, customer, or visitor. “Site” or “Website” means aleebiotech.pk and related subpages. “Products” means medicines, supplements and other items sold on the site.
2. Using the Site
- You must be at least 18 years old or have legal permission to place orders.
- You agree to provide accurate contact and payment information. You are responsible for keeping your account credentials secure.
- We may suspend or restrict access for any user who violates these terms or for safety reasons.
3. Orders and Acceptance
Placing an order on the Site creates an offer to purchase. All orders are subject to acceptance by Alee Biotech. We may decline or cancel orders for reasons including product unavailability, pricing errors, or suspected fraud.
4. Pricing and Payment
- Prices on the Site include the amounts displayed at checkout. Delivery, taxes, and other fees, if any, will be added where applicable.
- We accept the payment methods displayed at checkout. Payments are processed securely by our payment partners.
- You authorize us to charge your chosen payment method for the total amount of your order.
5. Shipping, Delivery and Risk
We aim to deliver orders within the timeframes stated, but delivery times may vary depending on location and other factors. Risk of loss for products passes to you on delivery to the shipping carrier or at the time of delivery to your address, depending on the shipping method.
6. Returns and Refunds
Our returns and refund policy is outlined on the Returns page. In summary:
- Return requests must be made within the timeframe specified in our Returns policy.
- Products must be unused, in original packaging, and meet any other requirements listed in the Returns policy.
- Refunds will be issued by the original payment method after we receive and inspect the returned product.
7. Product Information and Medical Advice
We provide product descriptions and general health information for convenience only. This does not replace professional medical advice. Always consult a qualified healthcare professional before starting or changing any medicine or supplement. We are not responsible for misuse of any product purchased through the Site.
8. Intellectual Property
All content on the Site, including text, images, logos and trademarks, is owned or licensed by Alee Biotech. You may not copy, reproduce, distribute or create derivative works without our prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Alee Biotech and its officers, employees and partners will not be liable for indirect, incidental, special or consequential damages arising from your use of the Site or products. Our total liability for direct damages will not exceed the value of the product you purchased that gave rise to the claim.
10. Indemnification
You agree to indemnify and hold Alee Biotech harmless from any claims, losses, liabilities or expenses arising from your use of the Site, violation of these Terms, or infringement of third party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect and use personal information. By using the Site you consent to our collection and use of personal data as described in the Privacy Policy.
12. Links to Other Sites
The Site may contain links to third party websites. Those sites are not under our control and we are not responsible for their content, practices or privacy policies. Linking does not imply endorsement.
13. Changes to Terms
We may update these Terms and Conditions from time to time. We will post the updated Terms on this page with a revised “Last updated” date. Continued use after changes constitutes acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Pakistan. Any dispute arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts located in Lahore, Pakistan, unless otherwise required by applicable law.
15. Contact Us
If you have questions about these Terms, please contact us:
These Terms constitute the entire agreement between you and Alee Biotech regarding use of the Site and supersede prior agreements. If any part of these Terms is found to be invalid, the remaining sections will remain in full effect.